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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mohamed shatarah

August 11, 2025

5  out of  5
rating by mohamed shatarah
"Great service and fast response. I recommend them."
We responded:
"Thank you Mohamed! It’s a pleasure being your agent and we appreciate the opportunity to help you with your insurance here in Knoxville!"
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Kendra Bruner

August 9, 2025

5  out of  5
rating by Kendra Bruner
"I had a 5 star experience with both Grace and Kelsey thoroughly explaining everything to me and convincing me to switch"
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Caleb Bellin

July 31, 2025

5  out of  5
rating by Caleb Bellin
"They were very responsive, kind, patient. And friendly. Kenzie was very helpful!!"
We responded:
"Thank you for your review Caleb! We appreciate you trusting our office for your insurance needs! Kenzie is fantastic at assisting our customers find the right coverage for the best price!"
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Brenda Shaffer

July 29, 2025

5  out of  5
rating by Brenda Shaffer
"Sending a thank you to Jamie for assisting me. Very helpful and patient with my questions."
We responded:
"That’s great to hear Brenda! Jamie always does a fantastic job assisting our customers! We appreciate your business!"
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Chad Brown

July 29, 2025

5  out of  5
rating by Chad Brown
"Jared and staff are very great to work. Always willing answer about car insurance. Always helpful at the office if need something."
We responded:
"That’s great to hear Chad! We appreciate your business and kind review! It’s a pleasure working with you and your family!"
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Anne B

July 16, 2025

5  out of  5
rating by Anne B
"Super helpful, quick service, great price!"
We responded:
"Thank you Anne! It’s a pleasure serving you and helping with your insurance here in Tennessee!"
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AliestertheBulldog

July 3, 2025

5  out of  5
rating by AliestertheBulldog
"I have been with these guys forever and they have the best team!"
We responded:
"It’s a pleasure working with you and we appreciate your business! Thank you for the review!"
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Michelle

July 1, 2025

2  out of  5
rating by Michelle
"We worked with Susie to help us bundle all of our insurance after buying a new house, and she made the process so simple and easy! She basically did all the work, got us a great rate, and got all of our insurance started on time! Editing my review bc State Farm has been completely ripping me off for years. I have been with State Farm for a long time, and never thought anything of how much they were charging me. Just got a quote with progressive for less than half me cost for the same exact coverage. All these excess charges going directly to the sales reps’ commissions. Plus, they bribe clients with Amazon gift cards to give them 5 star reviews."
We responded:
"Hi Michelle, I am unable to review your account because you did not provide your full name, but I can assure you State Farm does not charge extra in order to pay anyone's commissions. Progressive specifically offers an introductory rate to entice customers to switch and then pulls that discount off after a few months. State Farm is a mutual company meaning we price our policies solely to pay our claims unlike Progressive which is a stock company that only cares about their outside investors. State Farm is also taking a substantial rate decrease this month that our team would have explained had you reached out to our office. Also Progressive is notorious for slashing your coverage compared to your State Farm policy without your knowledge. If the difference in price is so substantial I would love the opportunity to review the quote they provided in order to find the discrepancies. Feel free to reach out to my office anytime."
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Avaise Adams

June 29, 2025

5  out of  5
rating by Avaise Adams
"Jamie is a very dedicated and hardworking. Extremely helpful and great source of guidance when getting renters and auto!"
We responded:
"That’s great to hear Avaise! Thank you for your review and for trusting our office for your auto and renters needs here in Tennessee!"
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Ray Dudek

June 23, 2025

5  out of  5
rating by Ray Dudek
"The agency was very helpful and assisted in a smooth transition with my move from out of state. I would highly recommend the agency!"
We responded:
"Thank you Ray! We are honored you chose our office when you moved your insurance to Tennessee!"
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Benjamin Ritzel

June 13, 2025

5  out of  5
rating by Benjamin Ritzel
"Got a quote the other day. Their office is very helpful and Kenzie did a fantastic job explaining the policies to me and what best suited my needs. 5/5"
We responded:
"Thank you Benjamin for your review! We appreciate your business! Kenzie is fantastic at helping our customers and always goes above and beyond to meet the expectations of our customers."
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Miles Vonmare

June 10, 2025

5  out of  5
rating by Miles Vonmare
"Kenzie was a great resource for me with helping me choose the right insurance on my car! Could not ask for better service, and was incredibly happy to help! She is my go gal for my Insurance needs!"
We responded:
"Thank for you sharing Miles! Kenzie always does a great job helping our customers find the right coverage for the best price! We appreciate you choosing our office for your auto insurance!"
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Shannon Ross

June 9, 2025

5  out of  5
rating by Shannon Ross
"Would highly recommend Jared - incredibly knowledgeable and responsive!"
We responded:
"Thank you Shannon! It is a pleasure working with you!"
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Brittany Fuller

May 28, 2025

5  out of  5
rating by Brittany Fuller
"I received a quote recently and it was exactly what I needed. I received excellent service and we are excited to move forward with State Farm!"
We responded:
"That’s great to hear Brittany! We are excited to have you apart of the State Farm family and look forward to working with you!"
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Josh Shown

May 23, 2025

5  out of  5
rating by Josh Shown
"It was a pleasure to work with Jamie on getting a renters and auto quote I went with them and she helped me a lot I appreciate all the help! I recommend!! I wish I could leave more than 5 stars!"
We responded:
"We are so glad to hear that Josh! Jamie is great at helping our customers make sure they receive the correct coverage for the best price. Thank you for entrusting our office with your auto and renters insurance needs here in Tennessee!"
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Terry Krone

May 14, 2025

5  out of  5
rating by Terry Krone
"EXCELLENT service, quick response time and soooo very nice to work with."
We responded:
"Thank you very much Terry! We appreciate your trust in our office and it is a pleasure working with you as well!"
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Tanner Davis

April 29, 2025

5  out of  5
rating by Tanner Davis
"Quick and easy! Was in and out within 15 minutes. All my questions were answered with ease they got me set up with what I was looking for. If you’re looking for insurance I would highly recommend coming here and asking for Kenzie as she’s very professional at what she does!"
We responded:
"We appreciate your business Tanner! Kenzie is excellent at what she does and it’s great to hear the process was simple for you. Thank you for letting us take care of your insurance needs in Knoxville!"
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Nan Zhao

April 25, 2025

5  out of  5
rating by Nan Zhao
"Kenzie Marion is an outstanding State Farm insurance agent who made the entire insurance process smooth and stress-free for me. She was incredibly knowledgeable, patient, and took the time to explain all my options clearly. Thanks to her expertise, I got a fantastic insurance plan at a great cost."
We responded:
"That’s great to hear Nan! Thank you for trusting our office for your auto and condo insurance! Kenzie is fantastic at making the entire process stress free. We look forward to working with you!"
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Caleb Blankenship

April 23, 2025

5  out of  5
rating by Caleb Blankenship
"Thanks to McKenzie's excellent customer service, I have to leave a 5-star review. Hands down awesome Rep, recieved a magnificent price for auto insurance and couldn't pass it up! McKenzie went above and beyond in helping me correct an error with my information, and didn't charge me for it! In all seriousness, I actually enjoyed her personality over the phone. Y'all treat her right or give her a raise or something. Thanks again!"
We responded:
"Thank you for your review Caleb! Kenzie does a fantastic job helping our customers get the correct coverage for the best price. We appreciate your business!"
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Jean Adams-Fuller

April 16, 2025

5  out of  5
rating by Jean Adams-Fuller
"Stopped by to ask a few questions about moving to the area and updating my existing policy. It was a pleasure meeting Jamie and Kenzie. Looking forward to working with y’all."
We responded:
"That’s great to hear Jean! Welcome to Knoxville and we look forward to helping move your insurance to the area!"
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Dawson Shown

April 4, 2025

5  out of  5
rating by Dawson Shown
"This place has been the best really recommend!! Thank you Jamie and Jared for helping me to get a quote really appreciate it!"
We responded:
"We love to hear that Dawson! We take great pride in delivering the best experience to our customers to make the insurance process simple and pain free! Thank you for your business!"
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Jamie Fuller

April 4, 2025

5  out of  5
rating by Jamie Fuller
"Best place!"
We responded:
"Thank you for your review Jamie! We are grateful for the opportunity to help you and your family with your auto and renters insurance!"
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Lori Davis

April 4, 2025

5  out of  5
rating by Lori Davis
"Jamie has been such a pleasure to work with as long as everyone at Jared State Farm."
We responded:
"That’s great to hear Lori! We appreciate your business and the opportunity to assist with your auto insurance here in Knoxville!"
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Stephen Adams

April 4, 2025

5  out of  5
rating by Stephen Adams
"Thank you to the team at Jared Hall State Farm. Adam and Kenzie did a fantastic job of assisting me with my auto and homeowners insurance. I recently had to make several changes to my policies, and they were both very knowledgeable and helpful in guiding me throughout the process. If your looking for an insurance company, I highly recommend giving them a call."
We responded:
"Thank you Steven for your kind review and recommendation! Adam and Kenzie are fantastic at helping our customers make a seemingly complicated process go very smoothly. We appreciate allowing our office to assist with your auto and homeowners insurance!"
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Angela Gartman

April 4, 2025

5  out of  5
rating by Angela Gartman
"Great office to work with!"
We responded:
"Thank you very much Angela! It is a pleasure working with you and your family and we are so glad to see we could save you so much money and still get the best coverage! We look forward to assisting with your home and auto insurance for many more years!"