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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nan Zhao

Nan Zhao

April 25, 2025

5  out of  5
rating by Nan Zhao
"Kenzie Marion is an outstanding State Farm insurance agent who made the entire insurance process smooth and stress-free for me. She was incredibly knowledgeable, patient, and took the time to explain all my options clearly. Thanks to her expertise, I got a fantastic insurance plan at a great cost."
We responded:
"That’s great to hear Nan! Thank you for trusting our office for your auto and condo insurance! Kenzie is fantastic at making the entire process stress free. We look forward to working with you!"
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Caleb Blankenship

April 23, 2025

5  out of  5
rating by Caleb Blankenship
"Thanks to McKenzie's excellent customer service, I have to leave a 5-star review. Hands down awesome Rep, recieved a magnificent price for auto insurance and couldn't pass it up! McKenzie went above and beyond in helping me correct an error with my information, and didn't charge me for it! In all seriousness, I actually enjoyed her personality over the phone. Y'all treat her right or give her a raise or something. Thanks again!"
We responded:
"Thank you for your review Caleb! Kenzie does a fantastic job helping our customers get the correct coverage for the best price. We appreciate your business!"
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Jean Adams-Fuller

April 16, 2025

5  out of  5
rating by Jean Adams-Fuller
"Stopped by to ask a few questions about moving to the area and updating my existing policy. It was a pleasure meeting Jamie and Kenzie. Looking forward to working with y’all."
We responded:
"That’s great to hear Jean! Welcome to Knoxville and we look forward to helping move your insurance to the area!"
Profile photo of Dawson Shown

Dawson Shown

April 4, 2025

5  out of  5
rating by Dawson Shown
"This place has been the best really recommend!! Thank you Jamie and Jared for helping me to get a quote really appreciate it!"
We responded:
"We love to hear that Dawson! We take great pride in delivering the best experience to our customers to make the insurance process simple and pain free! Thank you for your business!"
Profile photo of Jamie Fuller

Jamie Fuller

April 4, 2025

5  out of  5
rating by Jamie Fuller
"Best place!"
We responded:
"Thank you for your review Jamie! We are grateful for the opportunity to help you and your family with your auto and renters insurance!"
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Laura Davis

April 4, 2025

5  out of  5
rating by Laura Davis
"This office has been really nice to be apart of thank you Jamie and jared we really appreciate you."
We responded:
"Thank you Laura! It’s great to hear you’ve had a positive experience with our office! We value your business!"
Profile photo of Lori Davis

Lori Davis

April 4, 2025

5  out of  5
rating by Lori Davis
"Jamie has been such a pleasure to work with as long as everyone at Jared State Farm."
We responded:
"That’s great to hear Lori! We appreciate your business and the opportunity to assist with your auto insurance here in Knoxville!"
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Stephen Adams

April 4, 2025

5  out of  5
rating by Stephen Adams
"Thank you to the team at Jared Hall State Farm. Adam and Kenzie did a fantastic job of assisting me with my auto and homeowners insurance. I recently had to make several changes to my policies, and they were both very knowledgeable and helpful in guiding me throughout the process. If your looking for an insurance company, I highly recommend giving them a call."
We responded:
"Thank you Steven for your kind review and recommendation! Adam and Kenzie are fantastic at helping our customers make a seemingly complicated process go very smoothly. We appreciate allowing our office to assist with your auto and homeowners insurance!"
Profile photo of Angela Gartman

Angela Gartman

April 4, 2025

5  out of  5
rating by Angela Gartman
"Great office to work with!"
We responded:
"Thank you very much Angela! It is a pleasure working with you and your family and we are so glad to see we could save you so much money and still get the best coverage! We look forward to assisting with your home and auto insurance for many more years!"
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Kristie Keylon

March 23, 2025

5  out of  5
rating by Kristie Keylon
"Kenzie was great! She answered all my questions and made the process easy and fast!"
We responded:
"Thank you for your kind review Kristie! Kenzie always does a fantastic job helping our customers get the right coverage and for the best price! We appreciate your business!"
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Hannah McConnell

March 17, 2025

5  out of  5
rating by Hannah McConnell
"They’re so pleasant and easy to work with"
We responded:
"Thank you very much Hannah! It’s a pleasure working with you and your family!"
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Dennis Hart

March 10, 2025

5  out of  5
rating by Dennis Hart
"We have had this branch as our insurance provider for years and they are always on top of our questions and needs. I wouldn't dream of going elsewhere."
We responded:
"That’s so great to hear Dennis! We appreciate your business and the opportunity to help with all your insurance needs!"
Profile photo of Kyle Ball

Kyle Ball

March 6, 2025

5  out of  5
rating by Kyle Ball
"I worked with Jared this past week to place my primary homeowners insurance, our auto insurance and homeowners insurance on a rental property we own. Jared was super helpful and answered all of my questions and had great communication and service from start to finish! And the added bonus was he saved us over $1000/year between those 3 policies even with some better coverages! I would highly recommend calling Jared for your insurance needs!"
We responded:
"Thank you very much Kyle! It is a pleasure working with and we are glad to hear you were able to get better coverage and save money at the same time! We appreciate your recommendation!"
Profile photo of Patricia Seiber

Patricia Seiber

February 27, 2025

5  out of  5
rating by Patricia Seiber
"Friendly staff. They take good care of you and helps with your needs. They helped get my daughter a great rate."
We responded:
"Thank you very much Patricia! We appreciate your business and we are so glad to hear your daughter was able to get a great rate! We look forward to helping you both with your insurance for many years to come!"
Profile photo of Joshua Sproles

Joshua Sproles

February 26, 2025

5  out of  5
rating by Joshua Sproles
"Jared was awesome!He was super quick , efficient and he beat every other quote I had. Didn’t know it could be that easy. Definitely recommend !"
We responded:
"Thank you very much Josh! It is a pleasure working with your family here in Knoxville! Your recommendation is very important to us in assisting more families in East Tennessee with their auto, home, and life insurance needs."
Profile photo of Chase Shanahan

Chase Shanahan

February 26, 2025

5  out of  5
rating by Chase Shanahan
"Jared Hall State Farm, specifically, Kelsey Messer is phenomenal. She always responds in a timely manner and continues to go above and beyond, whenever needed. I would highly recommend to anyone needing insurance help!"
We responded:
"That’s great to hear Chase! Kelsey is fantastic at getting our customers what they need as quickly as possible. We appreciate your insurance business!"
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B P

February 21, 2025

5  out of  5
rating by B P
"I had an excellent experience working with Jared Hall for my insurance needs. By using the online form, I was able to tailor my renter's insurance quote according to my needs. Quick follow-up by staff was commendable. Wonderful, easy experience! Thanks Jared and Kelsey!"
We responded:
"Thank you very much for your review! We are glad the process was so simple and you were able to get the renter’s insurance coverage you needed! We look forward to working with you for many years to come!"
Profile photo of Tyler Lester

Tyler Lester

February 21, 2025

5  out of  5
rating by Tyler Lester
"I've had a great experience using Jared's office for insurance. During a tough time in my life, him and kelsey were great at walking me through the process of filing out all the appropriate paperwork and following up with me to make sure everything was going through. I highly recommend using them."
We responded:
"Thank you very much Tyler! It was our pleasure helping you and we take great pride it making those difficult times a little easier. We appreciate the trust you place in our office!"
Profile photo of Kelsey Messer

Kelsey Messer

February 20, 2025

5  out of  5
rating by Kelsey Messer
"Jared and his team are awesome people and help in any way they can."
We responded:
"Thank you for the kind review Kelsey! Our team does an incredible job taking care of our customers!"
Profile photo of Jesse Ezell

Jesse Ezell

February 20, 2025

5  out of  5
rating by Jesse Ezell
"Jared Hall State Farm is a Fantastic Company, Kelsey Messer is always my go to agents that I recommend to my home buyers. always eager to help, highly responsive, and knowledgeable. If I could give more than a 5-star review I would. 10 out of 10 best insurance agency around."
We responded:
"Thank you very Jesse! Kelsey always does a fantastic job assisting our customers find the right coverage for the best price! We appreciate your business!"
Profile photo of Jack Fitzstevens

Jack Fitzstevens

February 10, 2025

5  out of  5
rating by Jack Fitzstevens
"McKenzie was very kind and helpful and they have great rates!"
We responded:
"That’s great to hear Jack! Thank you very much for trusting our office for all your insurance needs! Kenzie always does a fantastic job at getting our customers the right coverage for the best price!"
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Lina zhou

February 10, 2025

5  out of  5
rating by Lina zhou
"Jared is very nice and patient. He helped me to get my claim be successfully processed in time . Excellent service!"
We responded:
"Thank you Lina! We are so glad to hear you had a great experience and the claim was handling efficiently! We look forward to helping in the future!"
Profile photo of Don Young

Don Young

February 3, 2025

5  out of  5
rating by Don Young
"Jared is a fantastic insurance agent! He made the process of moving our home, auto and umbrella coverages to State Farm simple and seamless. He offered candid advice on the coverages we should carry and kindly answered all of our questions. We plan to stay a customer of his for a long time to come!"
We responded:
"Thank you very much Don! We are excited to have you apart of the office and are so glad the process was very easy! Thank you for your business and your support!"
Profile photo of Yasamin Saed

Yasamin Saed

January 30, 2025

5  out of  5
rating by Yasamin Saed
"Jared is a great agent, goes above and beyond for his clients! So happy I got connected with him :)"
We responded:
"That's great to hear Yasamin! We appreciate your kind words and your confidence in our office! We value helping all of our customers protect what matters most, recover from the unexpected, and realize their dreams!"
Profile photo of Talon Allen

Talon Allen

January 14, 2025

5  out of  5
rating by Talon Allen
"Staff is extremely attentive, truly goes above and beyond. Would strongly recommend."
We responded:
"Thank you very much Talon! We appreciate the opportunity to help you find the best value for your insurance! We look forward to working with you!"