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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A- Lane

A- Lane

August 28, 2026

5  out of  5
rating by A- Lane
"I had a wonderful experience working with Justin for my auto insurance. From the moment I answered his call, I immediately felt like I was dealing with a true professional. I had previously considered going with a different branch but had the opposite experience there, with unclear communication, delays, and other frustrations, which ultimately led me to Justin; I’m so glad it did.

Justin is personable, knowledgeable, and clearly takes pride in what he does. He listens carefully and is genuinely engaged in conversation. There were even moments when he repeated things I had mentioned earlier, which stood out to me because it showed that he was actually listening and cared about the person on the other end of the phone, not just the policy.

He also brings personality to his professionalism. You’ll quickly learn about his love for Tennessee, and he has a naturally curious, exploratory mindset that makes conversation with him easy and enjoyable.

You can count on Justin for quality service paired with warm, genuine customer care. Thank God I found this location and Justin!

Jared’s office is truly blessed to have him as an asset to the team."
We responded:
"Thank you very much for the review! Justin always does a fantastic job assisting our customers! We look forward working with you for many years to come!"
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Lauren Beckers

August 18, 2026

5  out of  5
rating by Lauren Beckers
"Justin helped us tremendously with setting up a new homeowners policy and explained every step of the way! He was so helpful and kept in touch to make sure everything was handled smoothly. I really appreciate his help, especially as a new homeowner! Thank you!"
We responded:
"Congratulations on your new home Lauren! We really appreciate you allowing us the opportunity to provide the insurance for such a big life moment! We look forward to working with your family for many years to come!"
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Pieter La Grange

August 18, 2026

5  out of  5
rating by Pieter La Grange
"Justin was very helpful in getting my auto insurance done. Thank you very much. I would most certainly recommend it."
We responded:
"Thank you Pieter for trusting our office for you auto insurance needs! It’s great to hear that Justin was able to make the process smooth and we really appreciate your recommendation!"
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Sam Stewart

August 12, 2026

5  out of  5
rating by Sam Stewart
"Justin W. Did an exceptional job getting my family set up with auto insurance. He kept it very simple and straightforward so there was no confusion or deceit. Great job!"
We responded:
"Thank you for your review Sam! We always strive to keep the insurance process simple and stress-free! Thank you for the opportunity to take care of your auto insurance needs here in Knoxville!"
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Karen Mutnansky

August 12, 2026

5  out of  5
rating by Karen Mutnansky
"Justin Hawkins provided an excellent experience while we were working to set up new insurance. He was thorough, professional, and swift in meeting our needs. Justin made the process easy and it is easy to recommend his services if you are looking for an insurance agent. Thanks Justin! We appreciate you!"
We responded:
"That’s great to hear Karen! Justin always does a fantastic job assisting our customers find the right coverage for the best price! We appreciate your business!"
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Rusty Scheel

July 30, 2026

5  out of  5
rating by Rusty Scheel
"highly recommend"
We responded:
"Thank you Rusty for the review! We value the opportunity to work with you and your family and protect what matters most!"
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T

July 28, 2026

5  out of  5
rating by T
"Jared was responsive and found me an amazing rate for a very rare and niche vehicle. 100% recommend."
We responded:
"That’s great to hear T! Thank you for letting us assist with the insurance on your vehicle! It’s our pleasure to work with you!"
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Jill Stepp

July 16, 2026

5  out of  5
rating by Jill Stepp
"Jareds team was very help with a challenging request. They were kind and very patient as well. Would recommend family and friends."
We responded:
"That’s great to hear Jill! Thank you for allowing us to assist with your insurance needs here in Tennessee! We look forward to helping your family and friends as well!"
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James McElyea

July 14, 2026

5  out of  5
rating by James McElyea
"We had a great experience with Jared Hall State Farm.Thank you Justin for helping us find affordable Auto, Home, and Life Insurance policies and providing Great customer service!"
We responded:
"We appreciate you James for trusting our office for your insurance needs! Justin always does a great job helping our customers with a holistic insurance plan with auto, home, and life insurance. It’s our pleasure to be your insurance office here in Knoxville!"
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Isabel Maldonado

July 11, 2026

5  out of  5
rating by Isabel Maldonado
"Jared hall helped me get cat insurance and it was very fast and easy. He gave me all the information I needed and was also very willing to help me even after I got the insurance."
We responded:
"That’s great to hear Isabel! We always love helping our customers even long after they first start their policies! We appreciate you trusting our office for your insurance needs!"
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Rebecca Leach

July 10, 2026

5  out of  5
rating by Rebecca Leach
"I can't recommend Jared Hall at State Farm highly enough. I reached out feeling overwhelmed and stressed because I needed non-owner's insurance and wasn't even sure where to begin. From the moment we spoke, Jared made the entire process feel simple, straightforward, and completely stress-free.

He was incredibly knowledgeable, professional, funny, and genuinely easy to talk to. He took the time to explain everything in a way that was easy to understand, answered all of my questions with patience, and made sure I felt confident in every decision. Instead of feeling like just another customer, I felt like someone he truly wanted to help.

Jared worked hard to find me a fantastic rate and made sure I got exactly the coverage I needed without any pressure or unnecessary confusion. What I expected to be one of the most stressful parts of my day honestly ended up being the best part of it because of his kindness, expertise, and sense of humor.

Exceptional customer service can be hard to find, but Jared truly goes above and beyond. His professionalism, knowledge, and genuine care for his clients make him someone I would recommend without hesitation. If you're looking for an insurance agent who will make the process easy, take the time to explain everything, and help you find the right coverage at a great price, Jared is the person to call. Thank you again, Jared, for making such a positive difference in what could have been a very stressful experience!"
We responded:
"Thank you so much Rebecca for trusting our office for your insurance needs! It’s great to hear you pleasant experience and were able to find the coverage you needed at the best value! We look forward to taking care of your insurance here in Tennessee for many years!"
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Robert Wright

June 24, 2026

5  out of  5
rating by Robert Wright
"Kelsey Messer helped me with a new business policy and was very knowledgeable, helpful, and friendly!"
We responded:
"Thank you Robert for your kind review! We are so glad to hear that Kelsey was able to assist with your business policy. At Jared Hall State Farm we strive to make obtaining coverage for your business simple and stress-free. We appreciate the opportunity to help your business here in Tennessee!"
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Camille E

June 8, 2026

5  out of  5
rating by Camille E
"Very nice and courteous explained all the coverage for car insurance to me. Overall, a very pleasant experience."
We responded:
"Thank you Camille for your kind review! We appreciate you trusting Jared Hall State Farm for your auto insurance needs here in Tennessee! It’s always our mission to make sure you have the best experience possible!"
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Tanya Pershin

May 16, 2026

5  out of  5
rating by Tanya Pershin
"My son needed rental insurance and Justin was so awesome! We were a bit early and Justin put it on his calendar and called me at the right time and set everything up! So easy and great customer service!!!!"
We responded:
"Thank you so much for the kind review! We’re thrilled Justin was able to make the renters insurance process simple and stress-free for your son. Providing responsive customer service and making insurance easy for families in Knoxville is always our goal. We truly appreciate you trusting Jared Hall State Farm for your renters insurance needs, and we’re here anytime you need help with auto insurance, home insurance, life insurance, or financial services in Knoxville, TN!"
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Yeni Viramontes

May 14, 2026

5  out of  5
rating by Yeni Viramontes
"Everyone is always so nice and so helpful, they make the process extremely easy for you, we totally recommend Jared and his team!"
We responded:
"Thank you very much Yeni! It’s a pleasure working with you and your family! We really appreciate you trusting our office for your insurance needs and we look forward to working with you for many years!"
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Melanie Bench

May 12, 2026

5  out of  5
rating by Melanie Bench
"Justin has been so wonderful from start to finish guiding me through the transfer process. He has been so patient, quick to respond, and very knowledgeable helping me to understand the process and tweak it to my needs. He provided excellent service."
We responded:
"That’s great to hear Melanie! We appreciate your business! Justin always does a fantastic job helping our customers get the best value for their insurance!"
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Dillon Rittenberry

May 7, 2026

5  out of  5
rating by Dillon Rittenberry
"Very kind and polite and answered all my questions"
We responded:
"That’s fantastic Dillon! Thank you for your review and the opportunity to help with your insurance here in Knoxville! We look forward to working with you!"
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justin hawkins

April 27, 2026

5  out of  5
rating by justin hawkins
"Thank you Jared and Kelsey for helping me and my friend with our business insurance, and for doing it as fast as you did!"
We responded:
"We appreciate the opportunity Justin to help with your business insurance! Our team always strives to ensure process is as simple and pain free as possible!"
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Ashley Hepner

April 24, 2026

5  out of  5
rating by Ashley Hepner
"Fast and Easy to switch over. 10/10"
We responded:
"That’s great to hear Ashley! Thank you for trusting our office for your insurance! It’s our goal to make the process of switching your insurance very easy!"
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Cooper Brewer

April 7, 2026

5  out of  5
rating by Cooper Brewer
"The office of Jared Hall helped me tremendously to make the transfer from another insurance company. Kelsey was quick to help, honest, kind, and saved me a fortune. I cannot recommend them enough."
We responded:
"That’s so great to hear Cooper! Thank you very much for trusting our office for your insurance needs here in Tennessee! Kelsey is fantastic at helping our customers get the best coverage for a great price!"
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Nancy Sexton

March 31, 2026

5  out of  5
rating by Nancy Sexton
"Thank you Justin for the great quote on home and car insurance and so quickly!"
We responded:
"We appreciate you trusting our office Nancy! It’s a pleasure guiding you through the insurance process!"
Profile photo of Sabrina McElyea

Sabrina McElyea

March 31, 2026

5  out of  5
rating by Sabrina McElyea
"Thank you Justin for helping me with my insurance needs in such a timely and easy fashion. Everyone needs an agent as helpful as you!"
We responded:
"That’s great to hear Sabrina! Justin always does a fantastic job and we are so glad the process of getting your insurance here in Tennessee was so simple!"
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Mandy Hawkins

March 31, 2026

5  out of  5
rating by Mandy Hawkins
"Thank you justin for helping me with finding a great deal on insurance . And so fast."
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Kelsey

March 30, 2026

5  out of  5
rating by Kelsey
"Jared and his team is top notch!"
We responded:
"We really appreciate your review Kelsey! It’s great to hear that you had such a great experience with our office!"
Profile photo of Keegan Hawkins

Keegan Hawkins

March 13, 2026

5  out of  5
rating by Keegan Hawkins
"Talked to Justin and got a really good deal while still keeping it a low payment!"
We responded:
"That’s great to hear Keegan! Justin is great at helping our customers get the best coverage for their budget! We appreciate your business!"