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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joey Collins

November 8, 2025

5  out of  5
rating by Joey Collins
"I realized off my personal laziness that I needed to obtain car insurance and get it quick! What’s funny is I asked A.I. about a quality insurance company in West Knoxville that provided a low, but quality insurance rate. A.I. directed me immediately to Jared Hall from State Farm! In today’s world, we are moving to an A.I. culture and for me I IMMEDIATELY wrote down their number and contacted them. My call was answered by Grace, whom was amazing! She was patient and answered all my questions with detailed knowledge. It was so smooth and in less than 15 minutes I obtained insurance for my vehicle that was in my price range and was QUALITY. She didn’t try to upsell, but provided the necessary information that made me feel confident in her explanations, which for me personally were as accurate as you could be. THANK YOU GRACE!!! And I’m proud to be a client with Jared Hall Insurance at State Farm Knoxville!!"
We responded:
"Thank you very much to the amazing review Joey! We are very happy to hear you had a great experience and that Grace was able to get you a great policy within your budget! We look forward to continuing to work with you!"
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Teresa McDaniel

November 4, 2025

5  out of  5
rating by Teresa McDaniel
"Everyone in the office is exceptional, Grace was very kind and helpful with setting up my policies and my Drive Safe and Save. Always enjoy speaking with everyone!"
We responded:
"Thank you for your review Teresa! It’s a pleasure working with you and your family!"
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Virginia Holler

November 4, 2025

5  out of  5
rating by Virginia Holler
"We were contacted by your agent, Gracie Adams, with an offer to review our car and home insurance. Gracie was so helpful and sweet. She gave us information regarding coverage and costs - we learned we would be saving money and getting great coverage on both our home and auto insurance. So thanks to Gracie Adams we now have State Farm Insurance through the Jared Hall Agency!"
We responded:
"Thank you for your review Virginia! We are so glad to hear you were able to get great coverage and still save money! "
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Annsley Brown

November 4, 2025

5  out of  5
rating by Annsley Brown
"I highly recommend Jared Hall and his team, Grace was excellent and was very helpful!"
We responded:
"That’s so great to hear Annsley! Grace always does a fantastic job helping our customers and we really appreciate your business!"
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Eli Wilson

October 27, 2025

5  out of  5
rating by Eli Wilson
"Jared Hall is an outstanding agent. He is willing to do whatever it takes to make sure his customers are satisfied and understand the entire process. I would recommend Jared to anyone."
We responded:
"Thank you Eli! We always strive to make the insurance process as smooth and understandable as possible! Thank you for your business!"
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Logan Coffey

October 27, 2025

5  out of  5
rating by Logan Coffey
"Jared is the best of the best! I switched from my previous auto and home insurance provided to State Farm and there has been a noticeable difference in price and customer service."
We responded:
"Thank you for your kind review Logan! We appreciate your business and look forward to working with you for many years!"
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Brent Beatty

October 27, 2025

5  out of  5
rating by Brent Beatty
"Jared was able to really understand our needs and put together a package that gave us great coverage and great price."
We responded:
"We appreciate your review Brent! We always value the opportunity to work with the families of our community and make sure they have the right protection!"
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Connor Paxton

October 27, 2025

5  out of  5
rating by Connor Paxton
"My family switched to State Farm this year and we have saved hundreds of dollars compared to old plans and what we were seeing on the market. They were very flexible with plans and easy to reach. Safe to say, we’re satisfied."
We responded:
"That’s great to hear Connor! It’s a pleasure working with you and your family here in Knoxville!"
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Ryan Brown

October 27, 2025

5  out of  5
rating by Ryan Brown
"Who needs Jake when you have Jared"
We responded:
"Thank you for your review Ryan! We appreciate your confidence in our office!"
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Carol Ellsworth

October 1, 2025

5  out of  5
rating by Carol Ellsworth
"Extremely thorough in his research and very patient w/working a/me. His whole office staff are very accommodating and have great communication skills. Most importantly, Jared saved me a TON of money by staying on top of ALL my concerns. I am DEFINITELY pleased that I found this agent and State Farm"
We responded:
"That’s so great to hear Carol! We enjoy having you apart of our office and we appreciate the opportunity to take care of your insurance here in Knoxville!"
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Joe Melville

September 29, 2025

5  out of  5
rating by Joe Melville
"Jared and his staff are top shelve. Second to none in my book. They are always very professional , very knowledgeable and have taken care of all of my insurance needs in a timely manner."
We responded:
"That’s great to hear Joe! We appreciate your kind review and you trusting our office for all your insurance needs here in East Tennessee!"
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Eli Brown

September 17, 2025

5  out of  5
rating by Eli Brown
"Kind and friendly employees! Super helpful!"
We responded:
"That’s great to hear Eli! Thank you for trusting our office for your insurance needs here in Knoxville!"
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Gracie Adams

September 17, 2025

5  out of  5
rating by Gracie Adams
"Kelsey was very helpful with getting my policies set up. Wonderful staff!"
We responded:
"Thank you for your kind review Gracie! Kelsey always does a fantastic job! We appreciate your business!"
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Ashley Bradberry

September 2, 2025

5  out of  5
rating by Ashley Bradberry
"Just got insurance over the phone. Set up appointment via email. Quick. Easy. Efficient. McKenzie was great. Very helpful."
We responded:
"That’s fantastic to hear Ashley! We appreciate you trusting our office for your insurance needs! Kenzie always does a great job assisting our customers get the best value for their insurance here in Tennessee!"
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Melissa Graham

August 25, 2025

5  out of  5
rating by Melissa Graham
"KelseY ~ If being an email superstar was an Olympic sport; my friend would be taking home the gold! 🥇 She SwooPs in faster than a caffeinated squirrel on roller skates. Seriously, if you need something done, she's your go-to gal. Highly recommend for all your email and life emergencies— Because seriously, who else can turn a to-do list into a to-done PartY 🎉 Thank you for being a SuperStar Agent to Kaiden and Bree Melissa Graham Customer Service Representative Ralph Smith, Agency"
We responded:
"Thanks so much for the awesome review Melissa! We appreciate you trusting our office to assist with your customers! Kelsey is always on top of everything!"
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Gerald Wilson

August 21, 2025

5  out of  5
rating by Gerald Wilson
"Great costumer service! Very friendly! Really go out of their way to help you! Thanks!"
We responded:
"That’s great to hear Gerald! We appreciate your business and the opportunity to help your family here in Tennessee!"
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mohamed shatarah

August 11, 2025

5  out of  5
rating by mohamed shatarah
"Great service and fast response. I recommend them."
We responded:
"Thank you Mohamed! It’s a pleasure being your agent and we appreciate the opportunity to help you with your insurance here in Knoxville!"
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Kendra Bruner

August 9, 2025

5  out of  5
rating by Kendra Bruner
"I had a 5 star experience with both Grace and Kelsey thoroughly explaining everything to me and convincing me to switch"
We responded:
"That’s great to hear Kendra! We are glad you had a top notch experience and chose our office for your insurance!"
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Caleb Bellin

July 31, 2025

5  out of  5
rating by Caleb Bellin
"They were very responsive, kind, patient. And friendly. Kenzie was very helpful!!"
We responded:
"Thank you for your review Caleb! We appreciate you trusting our office for your insurance needs! Kenzie is fantastic at assisting our customers find the right coverage for the best price!"
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Brenda Shaffer

July 29, 2025

5  out of  5
rating by Brenda Shaffer
"Sending a thank you to Jamie for assisting me. Very helpful and patient with my questions."
We responded:
"That’s great to hear Brenda! Jamie always does a fantastic job assisting our customers! We appreciate your business!"
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Chad Brown

July 29, 2025

5  out of  5
rating by Chad Brown
"Jared and staff are very great to work. Always willing answer about car insurance. Always helpful at the office if need something."
We responded:
"That’s great to hear Chad! We appreciate your business and kind review! It’s a pleasure working with you and your family!"
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Anne B

July 16, 2025

5  out of  5
rating by Anne B
"Super helpful, quick service, great price!"
We responded:
"Thank you Anne! It’s a pleasure serving you and helping with your insurance here in Tennessee!"
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AliestertheBulldog

July 3, 2025

5  out of  5
rating by AliestertheBulldog
"I have been with these guys forever and they have the best team!"
We responded:
"It’s a pleasure working with you and we appreciate your business! Thank you for the review!"
Profile photo of Michelle

Michelle

July 1, 2025

2  out of  5
rating by Michelle
"We worked with Susie to help us bundle all of our insurance after buying a new house, and she made the process so simple and easy! She basically did all the work, got us a great rate, and got all of our insurance started on time! Editing my review bc State Farm has been completely ripping me off for years. I have been with State Farm for a long time, and never thought anything of how much they were charging me. Just got a quote with progressive for less than half me cost for the same exact coverage. All these excess charges going directly to the sales reps’ commissions. Plus, they bribe clients with Amazon gift cards to give them 5 star reviews."
We responded:
"Hi Michelle, I am unable to review your account because you did not provide your full name, but I can assure you State Farm does not charge extra in order to pay anyone's commissions. Progressive specifically offers an introductory rate to entice customers to switch and then pulls that discount off after a few months. State Farm is a mutual company meaning we price our policies solely to pay our claims unlike Progressive which is a stock company that only cares about their outside investors. State Farm is also taking a substantial rate decrease this month that our team would have explained had you reached out to our office. Also Progressive is notorious for slashing your coverage compared to your State Farm policy without your knowledge. If the difference in price is so substantial I would love the opportunity to review the quote they provided in order to find the discrepancies. Feel free to reach out to my office anytime."
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Avaise Adams

June 29, 2025

5  out of  5
rating by Avaise Adams
"Jamie is a very dedicated and hardworking. Extremely helpful and great source of guidance when getting renters and auto!"
We responded:
"That’s great to hear Avaise! Thank you for your review and for trusting our office for your auto and renters needs here in Tennessee!"